Everyone working for the NHS has a legal duty to keep information about you confidential. We are committed to maintain the confidentiality of your consultations and your medical records held here.
Patient information is held under legal and ethical obligations of confidentiality. Information provided in confidence will not be used or disclosed in a form that might identify a patient without his or her consent. Access to patient records will be strictly limited to those having a ‘need to know’ to provide effective treatment to the patient.
We will not disclose your information to third parties without your permission unless there are exceptional circumstances such as when the health or safety of others are at risk or where the law requires information to be passed on. This also includes patients under the age of 16 years where the practice adheres to the Fraser Guidelines.
All staff at the Walker Medical Group are bound by these strict confidentiality rules.
For practical reasons the reception desk is in a public place. We respectfully ask that you keep a distance back from the person in front of you when waiting for assistance. If you wish to speak to a receptionist more privately, please do not hesitate to ask.