There are several ways to make an appointment

• Reception desk
• Over the phone
• Online on the NHS app or SystmOnline

We always try to be as flexible as possible. Late appointments are typically available on a Monday evening.

A certain number of appointments are held back to be released daily allowing the opportunity for urgent cases to be seen.

Please remember if you can’t attend your appointment cancel it so another patient can use.

Home visits are recommended for patients who are:

• Terminally ill
• Housebound
• Where home visiting makes clinical sense and is the best way of giving medical opinion

Try and phone between 8.00 and 11.00 am to request a home visit for that day.

There are several ways to order your repeat medication

• Online on the NHS app or SystmOnline
• Automated telephone prescriptions service on 0191 2598620
• In person in the surgery

Prescriptions will be sent to the pharmacy for collection 48 hours from the start of the next working day.